codashop Casino & Sportsbook Terms
When you create an account on codashop, you agree to these terms of service. We lay out what we expect from you, what you can expect from us, and how disputes are resolved. Our terms cover account eligibility, deposit and withdrawal procedures, game rules, bonus conditions, and jurisdiction restrictions. By using codashop, you accept these terms in full.
We designed our terms to be readable, not buried in legal jargon. If something is unclear, our support team in English and Indonesian can help explain it. These terms apply to all users of codashop — whether you access via Android app, iOS browser, or desktop — and to all games and markets we offer.
This page summarises our key policies. For complete details, refer to our full terms document, available on request from our support team.
Eligibility and account opening on codashop
To open a codashop account, you must be at least 18 years old and a resident of a jurisdiction where our services are legally available. We do not knowingly serve jurisdictions where online gaming is prohibited. You are responsible for verifying that access and use comply with your own jurisdiction's law.
You agree that your codashop account is personal and non-transferable. You will not share your login credentials, sell your account, or permit anyone else to use it. If we detect unauthorized access, we may suspend your account pending verification.
When you register, you provide your email, username, password, and basic profile information. We use this to create and manage your account. You agree to provide accurate information and update it if it changes.
Identity verification on codashop
Before your first deposit, we require account verification. You upload a photo of your national ID (KTP) and a selfie for comparison. This is a regulatory requirement, not optional. Verification typically completes within hours; we'll email you confirmation once approved.
If verification fails, we'll explain why and give you an opportunity to resubmit. If you do not verify, you cannot deposit or withdraw on codashop. Once verified, you do not need to re-verify for future deposits.
Deposits and payment methods on codashop
We accept eight payment methods: DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet for e-wallets; mobile banking, local payment, online payment, and e-wallet for bank transfers. You can deposit anytime using your preferred method.
E-wallet deposits (mobile banking, local payment, online payment, e-wallet, mobile banking) settle within seconds. local payment deposits settle within moments. Bank transfers settle according to your recipient bank's standard processing window — usually within one business day.
We do not charge deposit fees. If your bank or wallet deducts a processing fee, that is between you and your payment provider, not codashop.
Withdrawals and settlement on codashop
You can withdraw your codashop balance anytime. Navigate to the withdrawal section, select your desired amount, and confirm. Withdrawals return to your original deposit method — if you funded via online payment, your withdrawal goes back to e-wallet; if via mobile banking, it returns to local payment.
E-wallet withdrawals settle within minutes. Bank withdrawals settle according to banking hours — typically within one business day. During holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi, banking delays may occur; we cannot expedite these.
We process all valid withdrawal requests. There are no hidden withdrawal caps or surprise holds. Your winnings belong to you. We return them subject only to standard banking verification windows.
Game rules and odds on codashop
Every game on codashop displays its rules before you participate. For slots, we publish the return-to-player (RTP) percentage. For live-dealer tables, we display the house edge and payout structure. For sports and esports markets, we post the available odds before you place a wager.
We do not guarantee any outcome. All games use certified random-number generators (RNG) for slots and live-dealer games. Sports and esports results depend on real-world events and are settled according to official league records.
You agree to accept all game outcomes as final once they are posted to your account. If you believe an error occurred, contact our support team with details within 24 hours of the disputed transaction.
Bonus terms on codashop
We occasionally offer welcome bonuses or promotional credits to new or returning users. Any bonus is subject to specific terms: minimum deposit requirements, game restrictions (bonus may apply only to certain games), wagering requirements (you may need to play the bonus amount a certain number of times before withdrawing), and expiration dates.
We disclose all bonus terms before you claim a bonus. You agree to these terms by accepting the offer. If you withdraw before meeting wagering requirements, any uncompleted bonus is forfeited.
We reserve the right to modify or cancel bonuses at any time. Changes apply only to future bonus offers, not to bonuses you have already claimed.
Responsible use and account management on codashop
We encourage users to play within their means. While we do not enforce mandatory deposit caps, we recommend deciding your budget before funding your account and staying within it.
Your codashop account settings display your transaction history and balance at all times. You can review how much you've deposited, withdrawn, and spent on games. Use this information to stay aware of your activity.
If you feel your account activity is becoming unsustainable, contact our support team. We can discuss options with you, though we do not impose forced restrictions without your consent.
Account suspension and termination on codashop
We may suspend or terminate your codashop account if we detect:
- Fraud, money laundering, or use of false identity information
- Unauthorized access or account sharing
- Violation of these terms or our policies
- Access from a jurisdiction where our services are prohibited
- Consistent abuse of bonuses or promotional offers
If we suspend your account, we'll notify you by email and explain the reason. You'll have an opportunity to respond. If we terminate your account, any remaining balance will be returned to your original deposit method.
Dispute resolution on codashop
If you believe an error occurred on your codashop account — a deposit charged but not credited, a game outcome that seems incorrect, a withdrawal not received — contact our support team immediately. Provide details of the transaction and any supporting evidence (screenshot, payment confirmation, etc.).
We will investigate and respond within a reasonable timeframe. Most disputes are resolved within 48 hours. If we find an error, we will correct your balance. If you remain unsatisfied, we can discuss further options.
Jurisdiction and applicable law on codashop
codashop services are available only where local law permits. We do not knowingly serve jurisdictions where online gaming is prohibited. By using codashop, you confirm that you reside in a jurisdiction where access is legal and you have verified this yourself.
Our services are not licensed by a single regulator. Instead, we frame our offering as jurisdiction-restricted: available only where applicable law allows. You are responsible for ensuring your use complies with your local law before signing up.
No single-jurisdiction license
codashop does not claim to be licensed in Indonesia, Singapore, Malaysia, or any other specific jurisdiction. We operate on a jurisdiction-restricted basis: services are available only where local law permits. This is your responsibility to verify.
Limitation of liability on codashop
codashop is provided "as is" without guarantees. We are not liable for indirect, incidental, or consequential damages arising from your use of the platform. This includes loss of data, loss of earnings, or business interruption.
Our total liability to you is limited to the amount of your codashop balance at the time of the dispute. We are not responsible for third-party payment provider failures, network outages, or events beyond our control.
Changes to these terms on codashop
We may update these terms at any time. Changes take effect when we post them on this page. If a change is material, we'll notify you by email. Your continued use of codashop after changes are posted means you accept the updated terms.
Contacting codashop
If you have questions about these terms or need clarification, contact our support team via in-app chat or email. We respond in English and Indonesian. Our team can explain any provision and help resolve disputes. We're here to make sure you understand the rules before and while you use codashop.