codashop Casino & Sportsbook Data Care

This page describes what we collect when you use codashop and how we keep that data protected. We gather information only to operate our platform, process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, verify your account identity, and provide customer support. We do not sell your data to marketing firms or data brokers.

Our servers and payment processors may sit outside your jurisdiction. We take reasonable steps to encrypt sensitive information like passwords and payment details. This policy explains our practices; if you have concerns about how we handle your data, contact us via the support channels listed below.

We update this policy periodically. Continued use of codashop after changes means you accept the updated terms.

What information we collect on codashop

When you register a codashop account, we ask for your email address, a username, and a password. We use your email to send account confirmations, password resets, and withdrawal confirmations. Your username and password are yours to keep private and change anytime.

Before your first deposit, we require account verification: you provide your national ID (KTP) number and upload a photo of your ID, plus a selfie. We use this information to verify your identity and comply with anti-money-laundering (AML) regulations. We do not share your KTP number with game providers or payment partners; it stays within codashop's verification system.

When you deposit or withdraw, our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) see your transaction amount and method. They do not see your game activity or account balance — only the deposit or withdrawal amount. We do not control those payment companies' privacy practices; they have their own policies.

Game activity and transaction logs

We log every bet, spin, prediction, and withdrawal you make on codashop. This information helps us settle disputes, detect fraud, and comply with legal requests. Your game history is stored in our database and is accessible to you anytime via your account dashboard.

IP address and device information

We collect your IP address and basic device details (operating system, browser type) to detect abuse, enforce fair-play rules, and troubleshoot technical issues. We do not track your physical location using GPS or mobile network triangulation, though your IP address can be cross-referenced to a geographic region.

How we use your data on codashop

We use your email and account details to let you log in, manage your account, and process deposits and withdrawals. We use your KTP information to verify your identity and prevent underage access and money-laundering. We use your game history to settle disputes (e.g., if you claim a spin result was incorrect) and to generate your withdrawal statement.

We analyse game data in aggregate — not individually — to understand player preferences and improve our offerings. For example, we might notice that players in Jakarta prefer Liga 1 betting over esports, so we adjust our market coverage. This analysis does not identify you personally.

Third-party processors we work with

Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) see your transaction details. Each payment company has its own privacy policy; we recommend reviewing them. We also use cloud infrastructure providers to host our servers; they see your data only as encrypted files and do not use it for their own purposes.

We may share your information with legal authorities (police, tax officials, banking regulators) if required by law or if we suspect fraud or money-laundering. We do not volunteer this information; we comply only when a valid legal order is presented.

Your rights on codashop

You can view, update, or delete your personal information anytime via your account settings. If you request deletion of your account, we retain your transaction history for seven years (required by AML law), but we remove your personal identifiers (name, email, phone). If you want your data deleted sooner, contact us and we'll discuss your options.

Cookies and local storage on codashop

When you use codashop, our site may set cookies or store information in your browser's local storage. These are used to remember your login state, your language preference, and your game preferences (e.g., favourite betting markets). We do not use these for tracking your behaviour outside codashop.

You can disable cookies in your browser settings, but this may break some codashop features (e.g., you may be logged out after each page refresh). Our support team can help you configure your browser if you encounter issues.

How we secure your data on codashop

We encrypt passwords and payment information using industry-standard protocols (HTTPS, TLS). Our servers have firewalls and intrusion detection to block unauthorised access. We do regular security audits and keep our software updated.

However, no system is non-specific info secure. If we discover a data breach affecting codashop, we will notify you via email and our support channels. We also advise you to change your password immediately and to use a unique password on codashop (not the same as other sites).

Data jurisdiction and international transfer

Our servers are located outside Indonesia. This means your data may be transferred to and processed in countries with different privacy laws. By using codashop, you accept this international data processing. If you are in a jurisdiction with strict data-protection laws (e.g., European Union), be aware that codashop does not comply with GDPR or similar frameworks; we follow our own privacy policy.

Contact us about your privacy

If you have questions about this privacy policy, want to request your data, or believe we've misused your information, contact our support team via email or in-app chat. We respond in English and Indonesian. Provide your account email and a description of your concern; we will investigate and reply within 10 business days.

Changes to this policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you via email if we make material changes (e.g., if we start sharing data with new third parties). We do not require your explicit consent to update this policy; if you disagree with changes, you may delete your codashop account.

This policy was last updated in 2026. We review it annually to ensure it remains accurate and aligned with our practices.